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"TIMS for Audiology has definitely streamlined our billing process. We spend less time with our billings and more time with our patients. The
staff has been absolutely wonderful: they have redone forms to make them more compatible with our business, and have also done some special
programming for us as well, to make the software do things that we need it to do."
Trina Bedsaul
Beltone (Winston-Salem)
"We've been using TIMS for Audiology Since August of 2002, and I would rate the software and the company's services an absolute 10. When we call them, they are always there, or they get back to us immediately. They have gone out of their way to help us, which is great!
"TIMS for Audiology is far superior to anything else, it's much more accessible and easy to use. Plus, they've linked us up electronically
with our insurance service providers and have updated our ability to bill ...TIMS for Audiology is a very powerful tool!"
Dr. Alan K. Smith
Anderson Audiology Consultant
"Our company has been using this software for about three years. The company's support is very good, the software makes it easy to submit
claims, and I don't have to do a lot of paperwork!"
Debbie Patina
Professional Hearing Center
"For over two years our company has been using TIMS for Audiology, and their people have been very pleasant and very agreeable. TIMS for
Audiology keeps the business structured and organized, and it is much better than some other software."
Elizabeth Kennedy
Associates in Hearing Care
"We switched to TIMS for Audiology in April of 2003. Their staff has helped us with data conversion, and the company also acts as our server.
They have developed forms within the software for us as well. They are very available, every day! Their staff responds in a very timely manner,
and we are not on hold forever! They cater to my audiological needs, and listen to my suggestions.
"TIMS for Audiology has helped us organize and keep track of data, and their being HIPPA compliant has helped us keep track of who has signed
the privacy notices and who hasn't. We have a more efficient record keeping and data storage system, and we've practically become a
paperless office. It's all in one package - all inclusive!"
Gerald Hug
Hug Center for Hearing
"The TIMS for Audiology support is excellent; their staff is always very helpful and easily accessible. They seem to be just a phone call away,
and they always go the extra step for us! We are getting things done much quicker than before, because the support they give us is just
tremendous."
Jennifer Perkins
Audiology Associates
"Our company has been using TIMS for Audiology for at least four years. I'm very happy with the software and the company, and would recommend them to anybody. The support staff is always there for me, and is very responsive. They even help me via my PC Anywhere software, so they really go the extra mile and help fix problems that way, as well.
Plus, the software sure makes my life and running the business a lot easier! I can do research quicker and easier!"
Judy Horning
Rancho Bernardo Hearing Center
"When I first decided to start this business, I was working with an ENT and he was using another software. It was great for his stuff, but
wasn't compatible with the hearing industry. It was also very expensive.
"The TIMS for Audiology staff have been very helpful and have given unlimited service with pretty much everything!
"TIMS for Audiology has worked out great because we use the database features to do mailings and labels, and it helps us keep tabs on our
customers. We are able to keep track of appointments and battery purchases, and address issues like who we haven't heard from in a while,
or who is buying too many batteries (which may indicate that something is wrong with their hearing aids.) TIMS for Audiology has made a very
good impact on our business."
Patty Ally
Ally Hearing Center
"We've been using TIMS for Audiology for several months. We had some bad experiences before with software companies, and going to someone that is so responsive has been great! The support that their staff provides has exceeded our expectations! When I call with questions, their staff
almost always has the answer. If they don't, or they can't find the answer right away, they find out and get back with me quickly. The TIMS
for Audiology staff made our software transition easy, simple and as pain-free as possible. They have trained our staff and work with us at a
great pace.
"TIMS for Audiology gives us access to a client database with details we've never been able to see before. We send reminders to our patients
when their warrantees are about to expire, and they, in turn, appreciate our attentiveness to their needs. Also important to note, I'm also able
to keep good track of my referrals, and am able to send detailed, professional-looking reports to the doctors that refer patients to me in a just a matter of minutes. I would say that is has made a much happier workplace! We're able to get data in and out very quickly, and it's very
user-friendly! There is no comparison - it's a 10!"
Rhea Gage
Hearing and Sound Services
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